If any case created, then check for the same user how many cases are created with in 30 days, if more than 2 and less than 5 send a mail to team lead, if more than 5 and less than 9 then send a mail to manager using power automate.

If any case created, then check for the same user how many cases are created with in 30 days, if more than 2 and less than 5 send a mail to team lead, if more than 5 and less than 9 then send a mail to manager using power automate.

Step 1 and 2:

Step 3&4

Step 5&6



Step 6&7

Hear One condition will checks for cases are of greater than 2 or less than 5 and Second condition will check for cases are of greater than 5 and less than 9


check in you mail  which you provided



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